FAQ

Frequently Asked Questions

1) How do I purchase my new wheels?

We offer a lot of styles and sizes through our ebay listings which can be found here. If

you don't see the style or fitment that you are looking for, you are welcome to call us

between 10:00 and 6:00 (EST) daily at 513-607-9009, and we can answer any questions

you may have, and even process your order over the phone. And don't worry, your

information is safe with us. We are a locally owned business and don't share information

with anybody, period.

2) What if the style or size that I want is not available through

your eBay store?

Feel free to contact us and we will be happy to check availability for you. The easiest

way to do this is to send us an email with all of the specs for the wheels that you are

looking for (Style, Finish, Size, and your Vehicle Information). As long as the wheels

you are looking for are available, we will reply quickly with pricing information, and set

up an immediate purchase for you, either through a telephone transaction, or a

Paypal invoice.

3) How do I know that I can trust Wheel Advantage to process my

order quickly.

We have built a reputation on eBay over the last several years, and

currently maintain a 100% feedback rating. Feel free to read

through our customer feedback ... it really does speaks for itself.

We guarantee to have all items shipped out within 72 business

hours, but we are usually able to have your new wheels in our

shipper's hands within 24 business hours. We understand how

exciting it is for you to get your new wheels, so we work hard to be

sure you won't have to wait long.

4) What payment methods do you accept?

We currently accept direct credit card payments including Visa, Mastercard and

Discover when you call in your order. We also accept all payment methods through

Paypal.

5) What if I receive my wheels and one or more is damaged?

If you find any problems with your products after you receive your shipment, please

we sell, we cannot accept a return if tires(s) have been mounted -- no exceptions.

6) Will my stock lug nuts work with my new wheels?

No. For the majority of vehicles, stock lug nuts do not work with aftermarket wheels.

7) So, I am ready to purchase, but I also need lug nuts, do you sell

them?

Absolutely. Take a look in our eBay store for lug install kits. Just be sure to let us

know the exact year, make and model of your vehicle so we are sure to send you the

correct size lugs.

8) My purchase is complete and I have sent payment, do you need

any other information from me?

Yes. So we can verify fitment, please email us with the exact year, make and model of

your vehicle. We will send you an email confirmation with your order details shortly

after payment is received.

9) I have additional questions, can I contact you?

Yes. We are here to help. The easiest way to contact us is by sending us an email. We

try to reply to all emails within 24 hours, usually quicker. If you need telephone

assistance, email us first with a brief explanation of your questions, as well as your

telephone number and a good time to reach you, and we will do our best to call you as

soon as possible.